Privacy Policy

1. Introduction

Welcome to Compz. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, phone number, school affiliation
• Dancer Information: Names, ages, competition levels, performance history
• Payment Information: Payment method details (processed securely through third-party payment processors)
• Communication Data: Messages sent through our platform, support inquiries

2.2 Technical Information

• IP address and browser type
• Device information and operating system
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide and maintain our competition management services
• Account Management: To create and manage your account
• Communication: To send you important updates, notifications, and support messages
• Payment Processing: To process competition fees and payments
• Improvement: To analyse usage patterns and improve our services.
• Security: To protect against fraud and unauthorised access.
• Legal Compliance: To comply with legal obligations and enforce our terms

4. Cookies and Analytics

We use cookies and similar tracking technologies on our website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

4.1 Analytics Services

We use analytics services to understand how visitors use our website and to improve our services:

• Plausible Analytics: Privacy-friendly analytics that does not use cookies and does not collect personal data. Fully GDPR compliant.
• Google Analytics 4: Web analytics service that uses cookies to track website usage. Data is anonymized and used solely for improving our services.

4.2 What We Track

Our analytics track:

• Pages visited and time spent on pages
• Navigation paths through the website
• Button clicks and interactions (e.g., "Create Competition" clicks)
• Scroll depth and content engagement
• Referral sources (how you found our website)

We do NOT track: Personal information, IP addresses (Plausible), cross-site activity, or sell your data to third parties.

4.3 Managing Cookies

You can control and delete cookies through your browser settings. Note that disabling cookies may affect the functionality of some features. To opt out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.

5. Data Sharing and Disclosure

5.1 Within the Platform

Competition schedules and results may be shared with authorised users (school administrators, teachers, and parents) based on their access permissions.

5.2 Third-Party Service Providers

We may share your information with:

• Payment Processors (Stripe): To handle payment transactions securely
• Email Service Providers (Brevo): To send notifications and communications
• Cloud Hosting Providers: To store and process data securely
• Analytics Providers (Plausible, Google): To understand how our service is used

5.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Employee training on data protection
• Backup and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

• Active Accounts: Data is retained while your account is active
• Closed Accounts: Data may be retained for up to 90 days after account closure
• Competition Records: Historical competition data may be retained for archival purposes
• Legal Requirements: Some data may be retained longer to comply with legal obligations

8. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing in certain circumstances
• Withdrawal: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at privacy@compz.app

9. Children's Privacy

Our service is designed for use by schools and dance organisations managing competitions for dancers of all ages. While dancer information (including minors) is collected and processed, accounts must be created and managed by adults (teachers, school administrators, or parents).

We do not knowingly collect personal information directly from children under 13 without parental consent. If you believe we have collected information from a child without proper consent, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Changes to this Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Data Protection Officer

For questions specifically related to data protection and privacy compliance, you may contact our Data Protection Officer at dpo@compz.app