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Other Ways to Reach Us

Email Support

support@compz.app

We typically respond within 24 hours

Phone Support

07873 325 099

Monday - Friday, 9am - 5pm GMT

Frequently Asked Questions

Quick answers to common questions

How do I get started with Compz?

Simply click "Get Started Free" and create your account. You'll be guided through a quick onboarding process to set up your school profile. No credit card required to explore the platform.

Can I import my existing dancer data?

Yes! Compz supports CSV imports for dancer information. You can easily upload your existing spreadsheets and we'll help you map the fields correctly.

How does the parent portal work?

Parents receive an email with a secure link to view their child's competition schedule. They can filter to see only their dancer's performances and receive real-time updates if times change. No app download or login is required however, the app gives real time notifications of changes to the schedule. The app is available for both iOS and Android.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express). All payments are processed securely through Stripe.

Can I use Compz for multiple competitions?

Absolutely! You pay per competition, so you can run as many competitions as you need throughout the year. Each competition is £35.

Is my data secure?

Yes. We use multi-factor authentication and industry-standard encryption for all data transmission and storage. We're fully GDPR compliant and never share your data with third parties. Read our Privacy Policy for more details.

What if I need help setting up?

We offer onboarding support for all new customers at no cost.

What if I want to stop using Compz?

There are no subscriptions or contracts. Simply stop creating competitions when you no longer need the platform. Your account and data remain accessible. If you want us to remove your data entirely, please contact us and we will remove it from our servers.

Still have questions?

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